redslippers

Member Since

8th December, 2018

My Ranking Points

1335
    redslippers posted an update in the group Website Central 1 year, 11 months ago

    Hi @jun so I’ve been having some technical difficulties with my account. Sometimes I try to log on but the Wordgate page pops up. It occasionally lets me on like right now but that happens very rarely. 🙁 Idk if I did anything wrong but I’d like it if you could just clear this up for me, thanks!

        Jun replied 1 year, 11 months ago

        Hi there Redslippers, could you send us a screenshot? Either in the comment below, or to [email protected]

        I can pass it onto the tech-team, the fact that you’re able to log on sometimes makes me think it might be a problem to do with the overloaded server?

        In any case, I think it’s always a good idea to restart your computer and clear your cache, so if you haven’t tried that yet, maybe see if it helps at all!

          redslippers replied 1 year, 11 months ago

          Thanks, Jun! If it happens again I’ll be sure to send you a screenshot, although sadly I never thought to send a screenshot when it first happened.
          I’ll try using your advice!

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